Welcome To Fox And Belle Salon.
FOX AND BELLE SALON
handsome as a fox, pretty as a belle
Life Happens
We know life can be unpredictable, and sometimes plans need to change. At Fox & Belle, we strive to make every experience as smooth and enjoyable as possible while respecting the time and care our artists dedicate to each guest.
Our policies are designed with everyone in mind, helping us create a thoughtful, welcoming experience for both our guests and our team.
Thank you for taking a moment to familiarize yourself with them.
CANCELLATION POLICY
To help us accommodate all our guests, we kindly ask for at least 24 hours' notice when canceling or rescheduling an appointment.
Appointments canceled or rescheduled with less than 24 hours' notice are subject to a cancellation fee of 50% of the scheduled service total.
Each appointment is reserved especially for you. Advance notice gives us an opportunity to offer that time to another guest while respecting the time and livelihood of our artists.
As a courtesy, we send appointment confirmations and reminders by email and text.
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An email confirmation of the booked appointment.
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An email and text reminder will be sent 48 hours prior to your appointment date.
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A text message reminder will be sent out 3 hours before your appointment time.
We encourage guests to keep track of their appointments, as reminders may occasionally be delayed or not received.
Thank you for your understanding and for respecting the time we've reserved for you.
ADDITIONAL POLICIES
Clothing & Personal Belongings
We take great care during every service and offer protective smocks for your comfort. To help prevent accidental damage, we recommend wearing clothing you're comfortable in and removing necklaces, earrings, and earphones before your service.
Product Return & Exchanges
We want you to love the products you purchase from our salon! If something doesn't work for you, we gladly accept returns and exchanges within 30 days of purchase, even if the product has been opened.
With proof of purchase, returns and exchanges will be issued as salon credit toward retail products.
Hair Adjustments
We want you to love your hair! Sometimes a new look takes a little time to get used to, but if something doesn't feel quite right following your appointment, please contact us within four weeks of your service. We'd be happy to review your concerns and work with you toward a solution.
When appropriate, complimentary adjustments are typically performed by your original hair artist and are intended to address concerns related to the original consultation and agreed-upon service.
Requests for a different color or style beyond what was agreed upon during the original consultation are considered new services and may involve additional charges.
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CHILDREN & ADDITIONAL GUESTS
At Fox & Belle, we want every visit to feel like a little time just for you. Whether you're here for a quick haircut or a longer color service, we hope you'll enjoy a relaxing experience while we take care of you.
We love children (we really do!). However, to maintain a safe, comfortable, and peaceful environment for everyone, we kindly ask that babies, children, friends, and other accompanying guests not attend appointments.
Our salon uses professional tools, hot styling equipment, and chemical products. This policy helps us maintain a safe environment while allowing our artists to give each guest their full attention.
Thank you for your understanding and for helping us create an enjoyable experience for everyone.
APPOINTMENT & COMMUNICATION
We're excited to welcome you to Fox & Belle! To help us provide the best possible experience, we kindly ask that all appointment requests, scheduling changes, consultation requests, and service concerns be communicated directly through our salon.
For new guests, please complete our New Appointment Form so we can learn more about your hair, your goals, and how we can best care for you.
While our artists love connecting with guests, we ask that appointments and service arrangements not be made through personal text messages or social media. Keeping communication through the salon helps our team stay informed, avoid misunderstandings, and ensure your appointment details are accurately documented.
Thank you for helping us keep everything organized. We look forward to taking wonderful care of you!